Refund Policy


If your item arrives damaged, please contact us at for a replacement. If there is any malfunction to our products at any time, please contact us and we will provide you with a replacement.

Exchanges (if applicable):

If the item purchased is damaged in any way, please email us and we will mail you a new item. If the item purchased is not the color you wanted, or you want a different style, please return unused to us within 15 days of receipt and we will mail you a different product, however, you must provide the extra shipping cost and any difference of payment. We can be contacted at: Ship your item to: 238 Stafford Ave, Courtenay BC, V9N 6Z3


If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.


To return your product, please ship to 238 Stafford Ave, Courtenay, BC, V9N 6Z3You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.